Legal Name: Sublime Industries LLC
Address: 14769 Carmenita Rd, Norwalk, CA 90650
Phone: +1 (562) 262-5356
Email: support@lixen.ai
Description: Done-for-you AI Receptionist for Med Spas
1. Business Identity: This Privacy Policy applies to Lixen.AI, operated by Sublime Industries LLC (EIN: 82-4926183), located at 14769 Carmenita Rd, Norwalk, CA 90650. Contact: support@lixen.ai | +1 (562) 262-5356 | https://lixen.ai
2. Information We Collect: We collect personal information you voluntarily provide — including name, email address, and phone number — when you interact with our chat widget or contact us through https://lixen.ai.
3. How We Use Your Information: We use your information to respond to inquiries, deliver AI Receptionist services, send consented SMS communications, schedule appointments, and provide service updates.
4. SMS & Mobile Data — Non-Sharing Clause: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other uses of your data require prior consent. Information sharing with subcontractors in support of service delivery is permitted.
5. No Sale of Data: We do not sell, rent, trade, or share your personal information with third parties for marketing or advertising. We do not buy or sell leads.
6. Opt-Out: Reply STOP to any SMS message to unsubscribe. Reply HELP or contact support@lixen.ai for assistance.
7. Data Security: We implement reasonable technical and organizational safeguards to protect your personal information.
8. Contact: Sublime Industries LLC | Lixen.AI, 14769 Carmenita Rd, Norwalk, CA 90650. Email: support@lixen.ai | Phone: +1 (562) 262-5356
1. Business Identity: These Terms of Service govern your use of SMS communications from Lixen.AI, operated by Sublime Industries LLC (EIN: 82-4926183), 14769 Carmenita Rd, Norwalk, CA 90650. Contact: support@lixen.ai | +1 (562) 262-5356. Lixen.AI provides done-for-you AI Receptionist solutions for medical spa businesses.
2. SMS Communications: By opting in through the chat widget on https://lixen.ai, you agree to receive SMS messages from Lixen.AI, including appointment confirmations, service updates, onboarding communications, follow-up messages, and promotional offers.
3. Opt-Out: You may cancel SMS messages at any time by replying STOP. You will receive one final confirmation message and no further messages will be sent. To re-subscribe, opt in again through the chat widget at https://lixen.ai.
4. Support: For help, reply HELP to any message or contact us at support@lixen.ai or +1 (562) 262-5356.
5. Message Frequency: Message frequency varies based on your interactions with Lixen.AI.
6. Rates: Message and data rates may apply. Contact your wireless provider for details.
7. Carrier Liability: Carriers are not liable for delayed or undelivered messages.
8. Privacy: For information on how we handle your personal data, review our Privacy Policy at: https://lixen.ai/privacy-policy